Hello Emergency and Disaster Response team! Below you will find Training Guides for all Disaster Services Human Resources (DSHR) tracks. Simply click on the training guide of your choice to download the guide. If you would like to take classes please see the training calendar on the Disaster Services main page for a list of upcoming classes. For details on the different DSHR tracks you may see the DSHR chart below. We encourage new volunteers to take as many classes as possible. The more classes you are exposed to, the easier it may be to know what volunteer career track you will like and be a good fit in.

There are four levels in the system: Service Associate (SA), Supervisor (SV), Manager (MN), and Chief (CH)

DSHR Group and Activity Chart

Disaster Action Team (DAT)

DAT Training Guide

Mass Care (MC)

Mass Care Chief

Sheltering (SH)

Feeding (FF)

Bulk Distribution (BD)

Individual Client Services (ICS)

Client Casework (CC)

Recovery, Planning & Assistance (RPA)

Disaster Health Services (HS)

Disaster Mental Health (DMH)

External Relations (ER)

Community Partnerships (CPS)

Fundraising (FR)

Government Liaison (LG)

Public Affairs (PA)

The highest levels one may attain are Operations Management (OM)*

OM Training Guide